Broadband

So Comcast has hilariously complained to the FCC that it is just too darn hard to list all their prices. The "problem" is the mandated broadband label requirement. The label was part of a 2021 Federal law that requires ISPs to use a standard format, similar to what is used to disclose the contents of packaged food, to make it easier for consumers to see what they are paying for (e.g. speed of service) and how much it costs.

The quote from the great movie "Casablanca" is evergreen, and can be re-purposed as "I'm shocked, shocked, that the cable companies are fudging their coverage data."

This article details intercepted emails from two different cable companies that admit they were intentionally fudging their service areas to stop public broadband funds from creating competition. In other words, the incumbents want to keep their monopolies, don't want competition, and want to continue owning the customer.

In Design Nine's planning study work, we began to notice that about three years ago, many ISPs, especially the cable Internet companies, no longer provided any information about upload speeds. They started doing this to help hide the fact that their upload and download speeds were highly asymmetric. This was a marketing ploy that worked fairly well when few people were trying to work from home and there were few distance learning students.

As many of us expected, Starlink speeds have slowed over the past several months. As the service has added more users, the Starlink network is starting to show traffic congestion.

Our cable provider for our home Internet just sent us a notice telling us we were getting a free upgrade upload speed. It will be going from "...up to 5 Meg" to a whopping "...up to 10 Meg!"

Wow! Color me excited!

Meanwhile, I have to drive back and forth to the office for evening videoconferences because I can't trust the cable Internet service at home if there are more than a couple of people on the conference call. I really don't think doubling it to "up to 10 Meg" is going to make much difference.

We get calls every week asking if Starlink is going to eliminate the need for terrestrial broadband solutions like rural fiber and fixed point wireless broadband.

The short answer is, "No."

Starlink is a substantial improvement over traditional geosynchronous orbit satellite Internet (e.g. Hughesnet, Viasat), but it is still going to have much higher latency than terrestial wireless, and its bandwidth will never get close to Gig fiber.

It is interesting how many press releases I have seen recently from incumbent providers explaining that nobody needs symmetric Internet, and that highly asymmetric service (e.g. 100 Meg down, 10 Meg up) is just fine. Both the cable and the phone companies are trying to get us to drink this Kool-Aid, but economic developers are finding out something different.

The always thorough and analytical Steve Ross has a great discussion of Low Earth Orbit (LEO) broadband and why Elon Musk's Starlink is not going to be a one size fits all replacement for fiber in rural areas.

Stop the Cap points out that Comcast is rolling out data caps in many parts of the East Coast. If you want to keep your "unlimited" plan, you can pay an extra $30/month. Bandwidth is so cheap for a company the size of Comcast that the only reason for doing this is to hike profits.

Alex, I'll take "Things I never thought I would write about" for $500. A network security researcher has successfully hacked a coffee machine and was able to take control of it, make it beep constantly, have it refuse to make coffee, and spill water all over.

The City of Huntington, West Virginia wants better broadband and had been begging the incumbents for years to improve service, with no success. The Appalachian Regional Commission (ARC) granted the City $2.5M in funds to start building a Gig fiber network, and that woke the incumbents from a deep sleep.

The corona virus and the need for so many to work from home has highlighted what I have been telling communities for nearly two decades: neighborhoods and rural roads are business districts.

It is too soon to tell what will happen once most businesses are open again and people return to work, but "return to work" may have an entirely different meaning as businesses realize employees can work productively from home at least part of the time.

I have been writing for years (decades, at this point) about how important symmetric bandwidth is to the business from home, work from home segment of the economy. It would appear that the lockdown we are currently experiencing and the huge surge in work from home needs has been illustrating just how important symmetric bandwidth is. Related to symmetric bandwidth is Virtual Private Network (VPN) technology, which provides end to end encryption of an Internet connection between two points (e.g. a home based worker and their corporate network).

With the huge increase in people working from home, bandwidth has become an issue. There are numerous stories about Netflix and other streaming services degrading picture quality to ease the burden on networks. But it is not really a problem that Netflix is having. Netflix is reducing bandwidth to help local cable, DSL, and wireless networks cope. Netflix long ago pushed most of their content to locations directly connected to local networks--the problem is getting from the Netflix server already attached to a Comcast or Spectrum or Verizon network to the local customers.

I'll give credit where credit is due: Comcast has announced that it will not disconnect any customers for late payment or non-payment for the next sixty days. They will also not charge late fees for small business customers who fall behind on payment.

The news is filling up with stories about office workers trying to work from home. The most interesting thing I have seen is a report from the Utopia network out in the Salt Lake City area, which said that they have had a 20% increase in requests for fiber service in the last week.

No one is going to call for a new network connection in the middle of a crisis like this one unless their current network connection is not meeting their needs.

This Ars Technica article is unintentionally funny if you have been following the 5G hype. Verizon is installing 5G systems in thirteen NFL football stadiums, but the distance limitations of 5G means in these Verizon installations, you won't have 5G service in some parts of the stadium.

James Fallows writes in The Atlantic about the amazing success of Danville, Virginia. Fallows identifies Gig fiber as of several key factors in the renaissance of the city. Other factors included a local foundation that took a long view of community revitalization and the opportunity to tap Virginia's tobacco settlement funds to build infrastructure like the Institute for Advanced Learning and Research.

The Technology Futures Web site has been moved to its own domain (technologyfutures.info) and has been upgraded. The old news site was using very old blogging software that needed substantial upgrades and security improvements. I've been blogging for nearly twenty years, and it turned out that safely moving thousands of news articles was by itself a major effort.

I will resume writing more regularly now.

Best regards,
Andrew Cohill

Here is a good, very readable article that tries to dissect the hype around 5G without dragging you down into the weeds with a lot of arcane technical data.

The short version of the article is perhaps summed up best by a quote from Former FCC Chief Michael Powell: 5G is "...25 percent technology, 75 percent hype."