Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
I was in a rural community recently that is already in crisis because of poor broadband service. What they told me is that new hires for businesses in the town simply won't live there. Instead, they are locating their families about an hour and a half away and enduring two to three hours of commuting each day to work.
What are the issues? The kids can't do their schoolwork at home because of poor connectivity. The stay at home spouse can't effectively use online shopping to support living in a rural area with limited bricks and mortar stores. The kids feel cut off because social media sites like Facebook, Pinterest, and many others run slowly or not at all. Families can't use services like Hulu and Netflix and there are no video stores left. Home-based workers and home-based business development is completely stalled out because the very poor quality DSL and cable modem services in the area simply won't support two way video (e.g. Skype, GoToMeeting, Webex), moving large files back and forth, and efficient access to cloud-based services.
I still have some economic developers who look at the Netflix stats (video on demand services are using over a third of all the bandwidth in the U.S. on nights and weekends) and don't see the connection to economic development. But if you can't attract workers to your community, you also are going to have problems attracting businesses to your community. It's all one problem.
The businesses that were already in the community were screaming for more bandwidth and desperate for both more than one service provider and more than one cable path out of town. Redundancy has become a huge issue even for small and medium sized businesses as more and more business data is moved in real time between the businesses and off-site servers (i.e. the "cloud").
Comcast and Time Warner have agreed to merge, with Comcast buying Time Warner. Although this merger has to be approved by Federal regulators, the article suggests that since the two companies don't have overlapping territories, it may well be approved.
The merger would combine Comcast's 22 million subscribers with Time Warner's 11 million subs, and Comcast has said it would sell off 3 million subscribers to keep the new company below 30 million customers. Supposedly that is some threshold that determines if the company will have too big an influence on the market.
This smells of desperation to me. Cable TV is dead, dead, dead, with Over The Top (OTT) services like Netflix and Hulu killing off cable and satellite TV. I was in a rural community for a week recently. There were three complaints:
Aside from the fact that copper-based coaxial cable is grossly inferior to fiber, the cable companies simply can't provide business class symmetric services over their "entertainment" networks in any sort of consistent way, and they know it. So they are going to merge to give them market clout on the content side, and they are going to continue to try to buy laws at the state level, like they just tried in Kansas.
In less than ten years, most American homes will have fiber. It is as inevitable as flush toilets, which were once considered a luxury. And when the dust settles, the communities that introduced competition by creating shared digital road systems are going to be doing much better economically.
Broadband Communities magazine has a story that should be required reading for every community wondering if there is linkage between Gigabit fiber and economic development. Lafayette's municipal Gigabit fiber network has brought Hollywood special effects jobs to the community, more than a hundred, because the high performance Gigabit network lets Pixel Magic move the computer files back and forth between Lafayette and California quickly.
Pixel Magic brought jobs to Lafayette because the local economic developers created a 3D visualization facility (Louisiana Immersive Technologies Enterprise, or LITE) that was designed specifically as an economic hub. LITE has been a huge success that has attracted several new companies to Lafayette. You don't think of Gulf Coast Louisiana as a high tech destination, but the combination of Gig fiber and a broad economic development vision has been successful.
Lafayette's success also demonstrates that you can't rely on the Field of Dreams model: "If we build it, businesses will come." Lafayette has been successful because they linked their fiber network to a carefully thought out economic development strategy. Be sure to read the whole article. It's an eye-opener for those arguing that communities should not be investing in fiber.
In the nineties, as the Internet became more popular, there was a long-running and often tedious discussion of what the "killer app" was going to be that would make everyone get Internet access. I always thought the whole discussion was a waste of time, because it was obvious to me that at that time, email WAS the killer app. People signed up for Internet access because they recognized the value of email for business use, personal use, or both.
There is a similar discussion underway for broadband and particularly broadband over fiber (i.e. fiber to the home). I think it will be health services and applications. The Internet has already begun to disrupt the way health services are delivered, but we have barely begun to see what is possible. Today, services like Fitnet provide personalized interactive work out sessions, along with related products like the Nike collaboration with Apple that tracks runners and joggers. Apple watchers suspect that the company is going to roll out sophisticated new apps for both iPhones and Macs.
Other companies are preparing to offer doctor visits via HD webcam-enabled software, and if companies like Apple lower the cost of sensors that monitor your health (e.g. blood oxygen levels, heart rate, blood sugar and insulin levels) we could see significant changes in the way health care is provided.
The most potential is for improvements in the management of chronic health problems like diabetes and heart disease, where the ability of low cost sensor to provide hourly and daily monitoring of key information could lead to early diagnosis and better treatment.
Most of these services are going to require a broadband connection, and cutting out just one $80 copay for a doctor visit per month will easily cover the cost of a fiber connection to the residence. Communities with aging populations and/or are desirable retirement locations will want fiber everywhere to deliver health care services where they are needed.
An old friend of mine once remarked, "In Texas, we have the best laws money can buy." Apparently, folks in Kansas can make the same statement, as a blatantly anti-muni broadband bill was introduced in the legislature last week. The bill was so stringent that it would have made the Kansas City/Google deal impossible, which is a good example of a public/private partnership that brings a lot of benefit to the residents and businesses of the city.
But the Internet exploded, and the bill has been tabled for the time being." You do have to give Kansas Senator Julia Lynn some credit for honesty, as she remarked, ""I visited with industry representatives, and they have agreed to spend some time gathering input before we move forward with a public hearing," she said."
At least she is not shy about admitting that the incumbents are telling her what to do, rather than the citizens that she supposedly represents.
These kinds of bills are going to continue to pop up, because the incumbents have been successful in states like North Carolina, where a slightly less stringent bill was passed about three years ago.
I remain an optimist in spite of these attacks on communities, because there are ways to get Gigabit networks into communities even if the state legislature has made it difficult to do so. Over at WideOpen Networks, we're already well on the way to solving this problem for good.
A couple of weeks ago, a U.S. Appeals Court told the FCC that their net neutrality rule was invalid. This has caused a huge debate among broadband industry folks about what comes next. The court ruling hinges on the way the FCC categorizes services like TV, phone, and Internet as either a "telecommunications service" or an "information service." To make things even more complicated, the FCC definition of "common carrier" also factors into the rules.
I have read at least two dozen opinions about what all this means, and I have yet to see even one address what I think is the core problem: the FCC is trying to make rules about Internet use based on two definitions (information service, telecommunications service) developed decades ago when cable TV was based on a technology completely different from voice telephone service.
When we can deliver literally hundreds of services from competing providers over a single fiber strand to a customer, why are we trying to make rules based on outmoded and antiquated service classifications.
I have always been a contrarian with respect to net neutrality; despite protests from the incumbents over the FCC's net neutrality rules, I have always thought the incumbents were the biggest beneficiary of net neutrality, as it makes it more difficult to build a business case for a competitive network in a community. There is going to be some pain associated with migrating away from the current de facto incumbent monopolies that exist in most communities today. Better to get it over with sooner rather than later, and get more businesses and residents connected to a truly competitive fiber network, rather than trying to prop up the incumbents.
The Blackphone is a smartphone based on the Android OS, but with additional layers of security and encryption, giving Blackphone users secure use of email, messaging, and voice telephony.
It maybe that Snowden's leak of NSA data collection may turn out to have a silver lining, as we may see a market for these kinds of devices develop much faster than anyone would have thought.
This CNet article is one of the best summaries of the foofaraw over the FCC net neutrality reversal.
I have always been a contrarian on this issue. The big fear is that if the incumbents are free to charge differential pricing for different kinds of content, content will get more expensive. The classic example, which is used in the article, is that Comcast or Verizon will charge subscribers $10 a month more to access Netflix or Youtube because those services use so much bandwidth.
My response is "So? They are running a business. They should be able to charge whatever they want. If they price their service too high, a truly open market will introduce competition and they will a) lose customers, or b) lower prices."
Now this is where some people will start grumbling about incumbent use of public right of way and the obligation of right of way users to be "fair."
If Comcast raises their prices on their old-fashioned copper infrastructure, it might create the right market conditions for a new company to lay fiber...in the right of way...and provide a better service at lower cost. Net Neutrality, as currently conceived, benefits the incumbents more than it hurts them by discouraging "true" pricing and thereby limiting competition. I suspect that the incumbents find it useful street theatre to complain about net neutrality but actually like it. It keeps the riff-raff start ups out of their markets.
Google has purchased Nest, a maker of innovative thermostats and smoke detectors. The purchase is apparently for $3.2 billion.....which seems like an awful lot of money for a niche manufacturer of a niche product: "smart" thermostats. One has to wonder what Google has in mind for the technology it has just bought.
An article in the Wall Street Journal details a new business in Toronto that has placed WiFi sensors in major shopping and nightlife districts of the city. The sensors grab WiFi data from passing smartphones and builds profiles of what people are doing and where they are going. The data is sold to local businesses, who also allow the sensors to be placed inside their businesses. It is an interesting innovation, but has some troubling prospects for privacy. As we carry around our smartphones, tablets, and laptops, the MAC addresses in each of them provide a unique identifier for this kind of data collection. Once this kind of data is known to exist, it can be subpoenaed for civil and criminal investigations. And the government could use it as part of an investigation into your habits and whereabouts.
Maybe an Indiegogo-funded Faraday cage wallet for smartphones would be a good idea.