Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
David Strom has a thoughtful analysis of the Sony hacking mess and the subsequent North Korean threats against the Sony movie "The Interview," where he points out several sad ironies in the two incidents.
Comcast must be reading my stuff. I have been noting for years now that the cable HFC network is not meeting the needs of home-based workers. Via Lightwave, Comcast has announced a new service to improve connectivity. But it sure sounds like you can't get it unless your company buys corporate service from Comcast, as the article mentions "low" construction costs to get fiber to your place of business. So it will likely be of limited usefulness. I'm skeptical that very many businesses are going to switch their business Internet provider to support work from home.
The SkyBell is actually pretty cool. It is a WiFi-enabled doorbell with a camera and microphone. Stick it on the wall next to your front door. When someone pushes the "doorbell" button, you get can talk to them via your smartphone. It also has a motion sensor, so the camera turns on and notifies you if someone is hanging around your front door but has not rung the bell. Which might really be very useful if you live in a neighborhood with some sketchy individuals around (I'm thinking about some friends who live in Manhattan).
The incumbents love to ridicule Gig connections. AT&T sneered at the whole concept until Google announced they were going to do Gig fiber in Austin. About eight minutes later AT&T announced they had found a sudden need for Gig service in the Austin area (but nowhere else in the country...apparently Austin is "special" in AT&T's mind).
A colleague just sent me a screen shot that illuminates perfectly why a Gig of bandwidth might be occasionally useful. He had a hard drive crash, and being a smart guy, had everything backed up to offsite storage. The screen shot showed the time remaining to restore about 10% of his total file structure: one and a half days. If we multiply that by ten and assume that everything runs perfectly throughout the restore cycle (in my experience, a big IF), we are looking at about two weeks just to get your files back. Yea....AT&T is right...who needs a Gig?
The main four lane road near my home has been getting Yet Another Fiber Cable (YAFC). By my count, there are now five, count'em, five cables installed in the right of way on one side of the road or the other. All placed there within the past fifteen years, and includes the phone company, the cable company, and three private fiber providers. Why three private providers? The county has built three schools in a row, and they all want the school business. It is so profitable that three different companies are building private fiber and fighting for the business.
I am writing about this now because last week, the fiber contractors installing the conduit cut the electric power main cables not once but twice in two successive days, cutting off electric service to the grocery store and the bank, as well as several other businesses on the route. The grocery store was closed for two days, which has to be painful with respect to lost sales.
The tragedy here is that a single shared broadband infrastructure, built years ago, would have given the schools much more competitive pricing at much lower cost (in large part because only one set of conduit/fiber is installed instead of three). And on that shared fiber, the schools could have bid out their needs to a five or ten companies instead of just the three with enough spare cash to build completely duplicated fiber infrastructure.
But there's more. By having the schools put their business on the community-owned shared infrastructure, the whole community would benefit because the schools would have sharply expanded the total market, and the cost of telecom services would have come down for everyone. Instead, we have public right of way ruined by overbuilding (see the cut electric cables--at least in part because the right of way is crowded), schools paying too much for bandwidth and Internet, and everyone else along that route still stuck with poor service--despite hundreds of homes like mine near this route, there is no fiber to the home available.
The great Hunter S. Thompson said, "When the going gets weird, the weird turn pro." I wrote a couple of days ago about an Internet-enabled Mr. Coffee. But already, that coffee maker seems old and tired. It seems like the Internet coffee maker market just turned pro. Look at the features of the Kickstarter Bruvelo. It not only makes coffee, but it grinds the beans, pre-rinses the coffee filter, adjusts the water temperature, weigh the grounds for each cup, and will adjust the brew time. But wait, there's more! It will store recipes for individual beans....so if you want your French Roast brewed differently than your Breakfast Columbian, the machine will remember how you want each bean to be brewed. But wait, there's more! You can store all these coffee recipes in an iPhone app so you can tell the machine what to do in the morning.
The venerable "Mr. Coffee" coffee maker has received an upgrade, and is now "smart," according to the Mr. Coffee company. You can now buy a "Mr. Coffee Smart Coffee Maker" that can be controlled from your smartphone. You still have to load up the machine with water and coffee grounds manually, but you can hit the Start button while still in bed...or something. What's next? A "smart" vacuum cleaner? A "smart" Swiffer mop? Is the Internet is making us stupid and lazy? Wait, don't answer that question...I'm afraid of the answer.
HealthTap for the iPhone and iPad provide a good glimpse of why bandwidth is important and how healthcare is going to be changed by the Internet. The service provides access to tens of thousands of doctors and health care specialists, both on a pay as you go basis and a "concierge" subscription service. For $99/month you may be able to get HealthTap access to your own doctor, as well as other specialists.
It remains to be seen how successful HealthTap is in recruiting doctors, as the scheduling could be complex. But one way of looking at HealthTap and other software like it is to see it as the healthcare equivalent of Uber and Lyft, which have completely disrupted the taxi and limo business, to the dismay of the taxi/politician cartel, who like limited access, high licenses fees, and the revolving door of campaign contributions that keep competitors like Uber and Lyft out of major metro cities.
The Intelligent Community Forum has announced the twenty-one community candidates for 2015. This year's submissions come from diverse locations ranging from Kazakhstan to Kenya and Taiwan to the United States. The Smart21 represent a cross section of the world with five communities from the United States, four from Australia and four from Taiwan as well as three Canadian cities. Plus one each from Kazakhstan, Brazil, Japan, Kenya and New Zealand. More than 300 communities submitted nominations.
I have been a juror for the final seven for several years now, and it has been interesting to read about these communities, as they validate what I have observed in my own work reaching back into the early nineties.
The communities that are successful with their broadband initiatives are almost always the ones that have taken the time to answer the question, "What do we want to be in ten years?" "What do we want to offer as a community to keep people here and to attract families and businesses?"
Answering these questions is hard work, takes time, and requires developing a consensus in the community about where to invest time and energy. But it pays off with often dramatic results. Another thing I have observed about the top ICF candidates is that they plan and execute for the long haul--that is, they don't think that there are silver bullets out there that will solve all their problems magically. ICF communities succeed because they work at being successful.
I was fortunate enough to read an advance copy of Brain Gain: How Innovative cities create job growth in an age of disruption. The book does something which is too often overlooked: Making the case that broadband investments have to be thoughtfully linked to broader community and economic development goals. The book is written by the founders of the Intelligent Community Forum, Robert Bell, Louis Zacharilla, and John Jung. I have known these guys for years, and have served as a juror for the annual ICF "Intelligent Community" awards (Note: I don't get paid for that work).
In my experience, the communities that take the time to set a vision for the community are much more likely to see their broadband investments have a long term impact. If a community cannot answer the question, "What do we want the community to look like in ten or fifteen years?" then throwing some fiber in the ground is not likely to help much.
The book provides an insightful analysis of eighteen communities that have taken the time to ask the right questions about the future, have allocated the right funding and human resources to put the right infrastructure in place, and have given their efforts time to mature. There are a lot of good ideas and concepts in this book.