Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
The Commonwealth of Massachusetts is considering a move away from Microsoft Office and toward Open Source products like Open Office.
Microsoft's proprietary XML formats that are being used in current and future versions of Office to store Word and Excel documents, among others, are licensed to users. What this means, basically, is that you have the right to open and use your own Word documents only as long as Microsoft allows you to.
The state government of Massachusetts is worried, and rightly so, that public documents may become inaccessible either legally (if in the future the state does not continue to renew MS software licenses) or may become incompatible and therefore unreadable because MS has changed document formats.
An emerging document interchange standard called Open Document is not supported by Microsoft and the company has publicly stated that they will not support it now or in the future.
I think Microsoft's heavyhanded licensing is going to be their downfall. The Office products, as software, are really pretty good. But the company's stubborn insistence on protecting the wheezing Windows platform with patents, copyrights, and restrictive licenses is only going to accelerate the move to other office productivity products.
As an example, Microsoft stubbornly refuses to issue a version of Office for Linux, even though it would be easy for the company to do so, and would make them buckets of money. On the Mac platform, the company petulantly refuses to update and improve a now very old version of Internet Explorer because Apple provides an alternative. Even more bizarre, Mac versions of Office are a cash cow for Microsoft, so it is hard to understand why the company refuses to update the product. And with Apple's surging computer sales (twice the growth as any other computer maker), Mac users are buying lots of copies of Office.
Microsoft is like the neighborhood kid who has the game ball and insists that he gets to make all the rules or will take the ball and go home. But alternatives are emerging--other game balls--and if Microsoft continues to play this way, the rest of the neighborhood is going to find another ball to play with, just like Massachusetts.
There is really no information at all about how it works, but some Danish scientists have received a patent for storing hydrogen in pill form.
Apparently, this new process is highly efficient, and can store enough hydrogen for a car to travel about 300 miles in the space of a normal 12 gallon tank. No other hydrogen storage system has come close to the same level of efficiency.
Questions still remain, like how much energy is required to produce the pill form of hydrogen, but it is one more sign that the Energy Economy is gearing up for some boom years.
In a disturbing development, Yahoo! provided information to the communist Chinese government that was used to convict and imprison a journalist.
The Chinese government was angry because the journalist had merely expressed views about restrictions on the press in China that the government disliked.
This is so egregiously wrong that little needs to be said, other than it is clear that Yahoo! has absolutely no sense of right or wrong, and has decided that there is nothing more important than making money. Yahoo! cannot operate in China without the permission of the communist government, and so the company has decided to deal with the devil.
It also illustrates, unfortunately, my longstanding recommendation NOT to use free email and Web hosting services like Hotmail, Yahoo!, and Google. Your email becomes the property of someone else, and it can be used without your permission in legal proceedings.
If you need a personal or secondary email account, use a paid POP-based service where the mail is NOT stored on the service provider server after it has been downloaded. That is the only safe way to do it.
RUPRI (the Rural Policy Research Institute) has an editorial that hits the nail on the head with respect to the challenges emerging from the cable/telephone duopoly that is tying up broadband markets in the United States.
We need clear policies at the local, state, and national level that preserve the right of communities, organizations, and individuals to use broadband for public and private purposes, without third party control.
We also need to preserve the right of communities to build and operate their own broadband networks, or to enter into public/private partnerships to do so, without having to seek the permission of the duopoly providers.
The state of Vermont is installing WiFi at every rest stop in the state. A grant is helping to fund the initial equipment expenditure, but fees will pay for the management and ongoing expense.
It looks like it has been well-thought out. Government is providing the initial infrastructure, the private sector manages it, which creates jobs, and the public that want to use it pay a modest fee.
This is a great example of a public/private partnership, and this is not "competing" with the private sector; it is creating private sector business opportunities. And tax dollars are not funding it; user fees are. And it is modest in scope. I'm very wary of big wireless projects that don't have well-identified markets. Rest stops have a ready and willing supply of truckers, tourists, and businesspeople who I think will be happy to pay a few bucks for access.
Particularly innovative is the option to buy access for a whole year. This is likely to be very popular with in-state business travelers, and the fee is very reasonable ($250, or about $20/month).
I have been talking to communities about the importance of redundant cable paths for years. If you don't have at least two entirely separate cable paths into your community for telecommunications, your community, and especially your businesses, are at risk.
The most mundane risk is having a cable cut by a contractor digging somewhere. But as a painful example of what can go wrong, one of the primary fiber cable routes into New Orleans was across the Pontchartrain bridge, which suffered enormous damage.
Telecom companies are trying to patch other routes together to get Internet and phone service back into the city, but it is a sober reminder that we have to plan for disasters--the routine ones, like a wayward backhoe, or something much worse.
Loss of telecommunications services put businesses and citizens at risk, and many companies, as they evaluate relocation options, are asking about cable path redundancy. If you do not already have it, the next best thing is a plant to get it.
Philadelphia's plan to deploy WiFi throughout the city has never made sense to me. I am never in favor of massive system deployments in advance of understanding the marketplace and making sure that you are offering something users want and will use. If a community is going to do WiFi, better to start with some modest hotspot deployments, watch usage, and adjust your plans accordingly. If the system is jammed with users--great! That is success. Now you have real justification for expanding your telecom investment.
But back to Philadelphia. This Wall Street Journal article reveals that there is method to the City's madness. What Philadelphia plans to do is to aggregate all their individual Internet connections and buy one large, "fat pipe" that will serve the entire set of city agencies, at a much reduced cost. And the wireless network will help distribute all that bandwidth to the appropriate city facilities.
Now that makes terrific sense.
And Verizon hates it, because the city will stop paying Verizon a small fortune for all those overpriced T1 lines.
But really....don't you want local government to save tax dollars?
If this is the City of Philadelphia's real plan, it is a good one.
Opportunity Iowa has an excellent Communications Utility FAQ that is worth a read. Although some of the information is specific to what is going on in Iowa, it provides a nice, short, clear summary of some key issues and what they mean for communities.
Buried in several different news stories are brief mentions that the only communications working in the storm-ravaged areas of Louisiana and Mississippi are satellite phones. In New Orleans, apparently the only working telecom facility is the phone company central office (colocation facility), which was designed specifically to withstand storms and flooding. But it does not help much since all landlines to and from the facility are out.
It is a sober reminder of the power of nature and the need to have disaster recovery plans in place. FEMA and other agencies have been designing "instant communications" trucks for these kinds of disasters, but there probably not nearly enough. Picture one of the mobile TV station trucks with one of those extendable booms that rise up out of the truck, but instead of TV broadcasting equipment, the truck can provide cellular phone service, can connect to a working landline to act as a local phone switch, and can provide an instant WiFi hotspot so that data can be exchanged between laptops, as well as use other wireless to try to connect to the Internet via other trucks or working wireless access points.
These trucks probably ought to be owned by regional search and rescue organizations, especially in areas that are prone to floods and storms.
But even the satellite phone system is not foolproof; there's no weather in low earth orbit, but sunspots and solar flares can create disruptions with satellite communications. So we need multiple backup systems, and we can't take technology for granted--nature has a way of reminding us who is boss.
Catastrophes like Hurricane Katrina are often remembered by a few enduring images. One of them may well be the widely circulated photo of a New Orleans cop, wading through chest high water with an empty gas can, looking for fuel for an emergency generator.
It's unfortunate that we tend not to think very much about worst case scenarios unless we see one somewhere, but it is as good a time as any to review your region's disaster recovery plans, especially with respect to telecommunications.
With most of New Orleans flooded, wireline communications (phone, cable, Internet) are not working. Most wireless Internet systems (e.g. WiFi hotspots) are also out, because electric power and the wired Internet connections that feed them are out.
Most cellphone towers are also out. The towers and antennas are designed to withstand hurricane force winds, but the equipment at the base of the tower is vulnerable to flooding. Based on some reports I have read and heard, many institutions that had invested in backup generators and that had made emergency plans were in trouble because they placed the generators on the ground. With three to six feet of water in the city, the generators are flooded.
It is, of course, much more expensive to place a generator and fuel supplies on an upper floor of a building, but if flooding is a possibility, it needs to be considered. And in a place like New Orleans, which is several feet below sea level, it's hard to understand how the possibility of flooding might not have been considered in disaster planning. A major evacuation of New Orleans hospitals is underway because their generators flooded.
Another often overlooked issue is off-site backups. Many organizations back up data and organizational information to tape or another computer--in the same building. If there is a fire or a flood, the backups will likely be damaged or missing. One of the major long term issues for New Orleans area businesses will be how to restart their businesses in a location outside the main city, while possibly waiting weeks to get back into their New Orleans office spaces and homes.
If you have a full set of backup data for your business or organization, it's straightforward to restart operations in another location--you have your files, customer data, accounting information, etc. and can, with some effort, be up and running relatively quickly.
For organizations with tens or hundreds of employees, a good disaster recovery plan would include a "need to buy" list that has already been itemized and costed out, along with potential suppliers, so that you don't have do this under stress. That list, properly prepared, makes it relatively easy to send employees to even a Best Buy or other electronics retailer and quickly get essential equipment.