Exploring the impact of broadband and technology on our lives, our businesses, and our communities.

The iPod Generation

I was at a talk the other day, and the listener was going at some length about iPods and how the devices were changing the way people did things (as I often write about in this column). But this was a group of about 40 community leaders and economic developers, and one of them, in exasperation, finally blurted out, "Some of us don't have iPods."

The speaker stopped and asked for a show of hands, and it turned out only two people in the room owned an iPod, and one of them was the speaker.

Here's the problem.

Nearly everyone under 30 already has an iPod, or intends to buy one soon. For them, there is no "change." They already do things differently than nearly everyone over 30, and there's the rub.

That room full of leaders is making decisions that will affect their communities and regions for years, even decades. But they are completely out of touch with the generation that is needed to keep those communities vibrant and healthy.

I can virtually guarantee that most of the leaders, in other meetings, have bemoaned, "Our young people are graduating from high school and moving away. We have to figure out how to get young people to stay."

The irony, as they say, can be quite thick.

Perhaps the first step in a community's updated economic development plan is to buy some iPods and give them to community leaders. How about your community: Is there an iPod gap?

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Counting the microenterprise

In New Hampshire, economic developers did a study of business ownership and found that 18.5% of all private, non-farm employment in the state was tied to microenterprises. A microenterprise is defined as a business that employs between one and five people, including the owner, and requires no more than $35,000 in start up capital (Business NH Magazine, March 2005).

So in New Hampshire, a fifth of the economy is based on companies with less than five people!

So here is a homework assignment. Go back to your local economic developers and elected leaders (who usually appoint the economic developers), and ask them these questions:

  • How many microbusinesses do we have in our town/region?
  • What percentage of jobs do these businesses account for?
  • What programs are in the current economic development plan to help existing microbusinesses grow?
  • What programs are in the current economic development plan to help local entrepreneurs start microbusinesses?
  • What programs are in the current economic development plan to attract entrepreneurs from other areas that want to relocate and start a microbusiness?
  • What amenities, services, and community attributes do relocating microbusiness entrepreneurs look for, and do we have a plan in place to get them and market them?

If you do not get satisfactory answers to these questions, your region may be ignoring the fastest growing source of jobs in the United States, with a 600% increase over the last decade in the microbusiness category.

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Rural Oregon county has biggest WiFi system

The WiFi system that covers the biggest area in the country is not in a major city like New York, Philadelphia, or San Francisco. It is in rural Oregon, in a county of just 11,000 people. Not only that, the system is generating substantial revenue, suggesting that there is plenty of money to be made in broadband in rural areas when the whole community gets on board.

Local governments are paying to use the system to automate parking meters, among other applications, and farmers are using it to monitor their crops and to communicate with their buyers.

The availability of the affordable system has spawned dozens of new users no one expected prior to the rollout, which is exactly the point--trying to predict the success of a comprehensive community broadband system by looking at what people and businesses are doing today is completely and utterly futile. It also proves my longstanding argument that feasiblity studies and market studies are of very limited value, because they can only measure what people are doing not. Affordable broadband changes use patterns and opens up new applications people don't think of until they actually have a usable system in place. In my experience, I have seen some broadband "feasibility" studies actually have a negative impact because the study predicts there won't be enough use.

The entrepreneur that owns the system nailed it when asked what the biggest obstacle was to rolling out these systems. His reply was, "Politics." It's not money, and it is not technology. When local governments work with entrepreneurs and businesspeople to support broadband, great things happen.

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Creating "old" neighborhoods

The Washington Post has an interesting article that I think is a must read for rural communities. It is about a rapidly growing trend away from the typical "sprawl" subdivision and towards denser neighborhoods that include low rise and mid rise condos carefully mixed with downtown amenities like stores, libraries, restaurants, and other pedestrian (i.e. cars not needed to get around) destinations.

Sound vaguely familiar? These new developments are a lot like the old small town neighborhoods that surrounded and spread out from the Main Street shopping district.

Rural communities that want to attract entrepreneurs and families should be looking very carefully at zoning and land use issues to ensure that local builders and real estate developers are designing new neighborhoods and rehabbing old ones in ways that will meet the expectations of people moving from urban areas. And don't forget to include telecom duct under the streets and to every home.

Telecom is the not the big challenge for small towns and rural communities. It is land use issues. If you get your land use issues in order, and land use includes telecom right of way management, prosperity will follow. But if towns and rural counties continue to build low density sprawl that eats up farmland and forests, they will be behind the curve, and the communities will be less attractive to the people that want to move to small towns.

Why is this happening? One trend is baby boomer empty nesters. As the kids have grown up and moved out, baby boomer couples don't want to live in a faceless suburb where you have to drive miles to get a cup of coffee or go to the library. These affluent couples want to live closer to the action, closer to other people, and closer to amenities.

Is your town ready? If not, are you planning to get ready?

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American companies supress freedom

There is something both wierdly ironic and deeply depressing when American companies happily work with repressive regimes like China and now Myanmar, selling them Internet hardware and software for the express purpose of suppressing free speech (hat tip to Instapundit)

This report in the NY Times covers a deal between Myanmar (Burma) and Fortinet. Fortinet products are used by the Myanmar regime to block all sorts of topics related to freedom and democracy.

American companies have flourished precisely because this country has always supported free enterprise and free speech. To then build a business based on repressing those bedrock principles that led to the success of your company is wrong. The stockholders should be outraged, and the managers of the firm apparently have no principles at all.

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Privacy and the double meat pizza

The notion of a national ID number is being considered for a variety of reasons: the Social Security number was never intended as a national ID number, but is used that way, the illegal immigration crisis is due in part to the difficulty of identifying valid U.S. citizens, and law enforcement, insurance agencies, and health care providers all like the idea of having a better way to keep tabs on people.

Meanwhile, we have Google and the credit card companies tracking and aggregating information on everything we do.

For an idea of how this might all work in the future, check out this funny but frightening demonstration.

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15 megabit mobile VoIP in Japan

Japan has announced a plan to roll out mobile Voice over IP services nationwide in less than two years, leaving the U.S. in dust. The new system will handle data speeds of 15 megabits/second, or 15-25 times faster than typical wired DSL and cable servie in the United States and nearly a thousand times faster than typical 3G cellphone data services.

Why are so many other countries so far ahead of the United States, and why are our local leaders so willing to let their communities languish without competitive technology?

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Rural Telecon: Fiber should be free

The Rural Telecommunications Congress 9th Annual Meeting is over, but I'm still catching up on presentations. Matt Wenger of PacketFront, a company that specializes in the network hardware and software needed to manage communitywide networks, presented an interesting model for promoting innovation and paying for the network.

Wenger did not say "fiber should be free" in precisely those words, but that is what I took away from his remarks. Wenger argued that it is services that people are interested in--VoIP, video on demand, security, network backups, etc.--and that a connection-based business model (what everyone uses now) actually penalizes both users and service providers.

In a connection-based model, where you pay for a connection of a certain amount of bandwidth (e.g. a T1), if you use services that require a lot of bandwidth, you have to pay more, both on the service provider side and the customer side. So success in marketing your services, or using lots of broadband services, is discouraged.

Wenger pointed out that it is particularly bad for service providers; if they successfully sell lots of services, their costs go up, unlike practically any other business on the planet, where costs typically decrease as business volume increases.

Wenger insists that the way a communitywide broadband network should work is to charge a small fee (e.g. 5%) on the revenue of service providers. In other words, customers and service providers can connect to the network for free, but fees paid to the community network manager increase based on demand, rather than on bandwidth.

Sound crazy? It might be, except PacketFront already has it working in a community in Sweden, where more than 60 service providers are selling services over a community broadband network, and doing so successfully.

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Does Palm have a winner?

Palm has announced the new Palm TX, yet another version of its venerable PDA. Over the years, Palm has struggled as the company failed to update its software, released too many overlapping models with a confusing mix of features, split the company into two different hardware and software firms, and then pulled them back together.

Along the way, it became clear that PDAs are a niche market; people that have them love them, or they end up in a drawer. Apple has steadfastly refused to market a PDA since Steve Jobs killed the Newton, the grandfather of all PDAs.

But Palm just might have a winner with the TX; it has WiFi built in, and comes with email and a Web browser, just like the Newton had almost ten years ago. You have to wonder what took Palm so long, and therein sort of shows the problems the company has had.

A PDA that can grab your email and can be used for casual Web browsing can replace a laptop in a lot of situations, and you might ask, "What about a Blackberry?" and other multifunction phones?

The problem I have with them are the tiny screens. Even the popular Blackberry has a small screen compared to the new Palm TX, which is big enough--you can't really say that about any phone, in my opinion. It can also handle relatively large attachments--up to 5 meg, unlike a lot of other small handhelds, which has been a longstanding issue.

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The Day TV Died, Part II

Another nail was hammered in the coffin of analog TV yesterday with Apple's one-two hammer slam. The company rolled out a new version of the full size iPod that stores and plays video. They also rolled out a new version of iTunes (works on Windows and Macs) that allows you to store video on your Mac or Windows computer just the way you store music.

The online iTunes music store also has video for sale, and the selection includes music videos (predictable) and full length television shows. A deal with ABC Studios has several selections, including the hugely popular Lost. You will be able to download and watch these ABC shows the day after they air on broadcast TV.

But wait! There's more!

Apple also rolled out a new version of the popular all in one iMac computer. Sleeker and thinner than the old model, the new version has a video camera built into the case (for videoconferencing), and a remote control so that you can sit on the other side of the room and control your TV--oops, I mean iTunes--which will play video full screen on the iMac.

So we now know who won the "Is the TV a computer or is the computer a TV?" war. It was the computer. Apple has offered a seamless, end to end video experience--one click downloads of your favorite TV show while you sit on the couch, and one more click to play them full screen on your computer.

What's missing? No cable TV or satellite TV connection is required.

What's needed? A good broadband connection.

What's needed when everyone watches TV this way? Fiber to the home, because current DSL and cable systems can't handle the load.

Communities that don't have a technology master plan to get a fiber roadway installed that is free and open to all content providers will be left behind. Are you trying to attract entrepreneurs and high tech companies to your community? Do think they want to live in a town where they can't watch TV via broadband?

The short answer is, "No, no, and double no."

There is an interesting postscript to this "TV or the computer" issue. Microsoft bet a billion or more dollars that the TV would win this battle. It was a lot of money to find out no one wanted to surf the Web on a television. Their WebTV product is long forgotten.

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