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Microsoft: The company that hates its customers

I had some hope that Microsoft, once Steve Ballmer departed, might become more customer friendly. And in the past couple of years, Microsoft has made steady improvements to products like the Surface tablet/laptop--I see a lot of them in my travels.

Here at the office, we've actually seriously discussed moving away from Apple for office productivity software because Apple, since Tim Scott took over, has apparently just decided quality software is not particularly important.

Email is not a sychronous communications tool

Twice in the past week people have complained that I did not respond to their email. In the first case, they sent the missive to the wrong address, waited two weeks, and then wondered aloud to me if I was really busy and was unable to keep up with email. Well, yes to the really busy part, but no to the unable to keep up with email. I cannot respond to email that I have not received.

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Death of TV: Part LXXV: NBC version

As "TV," which from here on out I will always put in quotes, since "TV" now really just means "sitting on the couch and watching video from any one of hundreds (thousands?) of sources," continues its death spiral, NBC is a perfect example of stupidity perfected.

NBC refuses to put some of its most popular shows on services like Hulu. Instead, they want to force viewers onto the NBC Web site and watch those shows using NBC's own streaming video. What is so bad about that? Well, two things.

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Death of TV: Part LXXIV: The networks start to jump ship

Just as Apple is about to roll out the next version of its Apple TV box, the company has announced that CBS and NBC will be making much of their channel content available via Apple TV.

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A pox on LinkedIn marketing trolls

I would say that now, about half my LinkedIn invitations are coming from marketing trolls who obviously want to sell me something. I deleted three invitations this morning, from an insurance rep, a CPA, and a car repair shop. I don't know of any of these people.

LinkedIn seemed like a reasonably modest "good idea" when it started, but I can't say I have ever used it for its supposed intended use--networking.

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The decline of the Internet

LinkedIn can't seem to decide what it wants to be. A while back, it added Facebook-like features that everyone (including me) used for a while, but it takes time to sit on LinkedIn and read everyone's posts. Over time, the traffic on the groups has declined to the point where it is nearly non-existent. I know that some very large LinkedIn groups have a lot more postings, but my view is that if you have lots of time to write and respond to stuff on LinkedIn, you are probably not doing your job.

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Did the Internet just jump the shark? Is Peeple real?

So certain portions of the InnerTubes are all abuzz over this supposed new app and service called Peeple.

It is hard to know where to start, as there are layers of fear, loathing, intrigue, and suspicion swirling around this new service. The fact that it already has a page on Snopes.com should tell you something.

Knowledge Democracy:

Nothing works anymore

Skype was a great piece of software until Microsoft bought the company. We have been using Skype chat and video for years; it is a very effective and efficient way of managing a company with employees located all over the country.

But once Microsoft started "fixing" it, it slowly became less reliable, with file transfers now so unreliable that we rarely use that feature anymore.

Are ad blockers the death of the Web?

Pundits all over the InnerTubes are predicting that Apple's support of ad blockers is the death of ad-supported Web sites. Maybe so, maybe not. But I have not heard anyone discuss the inverse: the proliferation of ads was killing ad-supported Web sites.

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Death of TV: Part LXXIII: 21% of homes using Internet for TV

A new report from TDG says that 21% of U.S. homes are now using Internet set top boxes for TV content. This is a 63% increase just in the past year. In the important 25-44 year old age group, the penetration rate is 29%, which matches closely an earlier report that 30% of young people have never had a cable TV or satellite TV subscription.

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Trying to make money on the Internet

As sites like Twitter, Facebook and LinkedIn (and many many others) try to create shareholder value, the pressure on users of those sites continues to increase. But as always, it is as much about time as it is about utility.

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Is everything going to look like Facebook?

LinkedIn has been slowly adjusting its interface to look and behave more like Facebook, and when I checked it this morning, it had changed again. It now looks almost exactly like Facebook.

On the one had, Facebook is a familiar interface, and I had always found LinkedIn features to be obscure (and I'm trying to be generous). LinkedIn started out as a kind of professional address book, and they just kept adding more stuff willy-nilly. At least they have now tried to bring some sanity to the design.

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There is still an AOL? Who knew?

I was surprised to hear that Verizon has purchased AOL. I occasionally get a message from someone who still has an AOL email account, but I can't remember the last time I actually went to aol.com...sometime in 1999?

Verizon seems to be trying to imitate the Comcast/NBC merger. Verizon says they are after the AOL OTT (Over The Top) content. Really? I have not met or heard anyone say, "Wow, that show on AOL was really great!"

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Comcast-TimeWarner merger is over

Comcast has announced that it will give up trying to merge with TimeWarner Cable. The company has said that scrutiny from the Feds was a factor.

Death of TV: Part LXXII: 40% of homes now stream video over the Internet

A new report from Nielsen, the TV tracking firm, shows that 40% of American homes are streaming video over the Internet. This represents a 10% year to year increase. At that rate, there will be few subscribers left on cable and satellite in five more years.

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HBO and Apple announce partnership

HBO and Apple announced today that HBO's streaming service will be available in the U.S. only via AppleTV and other Apple devices.

HBO is half of the holy grail of streaming video, with the other half live sports (i.e. ESPN). Cable TV is barely breathing....

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Death of TV: Part LXXI: Millennnials ditch TV

Young people in the 18 to 34 age group continue to ignore traditional cable and satellite TV packages in favor of Internet-based Over The Top (OTT) packages like Netflix and Hulu, among others. With ESPN and HBO joining the OTT revolution, cable and satellite TV are dead, dead, dead, as live sports and specialty programs (think HBO offerings like the hugely popular Sopranos) are now available without that bloated and over-priced cable TV subscription.

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The emerging revolution in health care

Fourteen major U.S. hospitals are experimenting with trial programs using the Apple HealthKit tools, which provide health and fitness tracking on iPhones and iPads.

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If you still think broadband is not important....

...consider this. Apple sold half a billion dollars in apps during the first week of January.

Think about that. Remember getting in your car and driving to the store to buy software? I do...vaguely. Everyone under thirty would have no idea what I was talking about.

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Ha ha ha ha ha ha ha ha ha....

Excuse me for the headline....I could not stop laughing. Verizon's snazzy cloud service, eponymously named "Verizon Cloud," will be shut down "for up to" 48 hours. Granted, it is being done over a weekend, but suppose you are a retail business open on Saturday and Sunday? Do you close the store? What are they thinking?

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