Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
The Daily Yonder has an excellent first person description of the awful state of "broadband" in rural Kentucky. Living just twenty minutes from the state capitol, Frank Povah is stuck with expensive, very slow satellite "little broadband." And as Povah rightly points out, no one seems to car--that is, no one that could have some positive effect on the problem.
The usually excellent Stop the Cap! has a report on the truly awful anti-broadband bill making its way through the North Carolina legislature, but they lost me when they started blaming "free markets" as the problem. Uh, no, the problem is crony capitalism, where the incumbents spread campaign donations liberally to representatives of both parties, to obtain the best laws money can buy. That's not free markets.
When Stop the Cap! indicts "free markets" as the problem, the incumbents win, because that's the line the incumbents use to confuse the issue. Most incumbent telecom providers are, in fact, utterly opposed to free markets, because they lose their de facto monopoly status in a free market.
This distinction is absolutely critical to winning the debate. Community broadband efforts are going to lose every time if the community broadband pitch is "we don't like free markets." Community broadband is all about free markets and competition, real competition, of the kind we see in open access projects like Utopia with seventeen (17) providers on the network--that's an open market, and that's what communities want and need.
The proper response to "It's important to let the free market prevail..." in a discussion about telecom is to agree. "Yes, we agree completely. We fully support free markets. We want buyers of telecom services to be able to buy from a wide variety of telecom providers, not just one or two acting as a local cartel."
The "free markets" argument is a red herring. Community broadband advocates need to vigorously applaud free markets, then point out where they don't exist.
WiredWest, the consortium of 47 towns in western Massachusetts that has been developing an ambitious plan to take fiber to every home and business that requests service in the WiredWest region, has released a powerful and superbly produced and edited video that makes a strong case that "little broadband" is not adequate today and will not be adequate in the future, and that the lack of big broadband is already affecting the region's ability to attract jobs and maintain adequate levels of economic growth. Watch the whole thing, and the entire North Carolina legislature should be locked in a room and made to watch it. Disclosure: WiredWest is a client of Design Nine.
Google, Intel, the Fiber to the Home Council, the Telecommunications Industry Association, the American Public Power Association, and the Utilities Telecom Council have all jointly signed a letter addressed to the North Carolina Speaker of the House and the North Carolina Senate President. The letter strongly protests the anti-community broadband bill currently being considered by the legislature. Like several other groups protesting this dog of a bill, the signatories indicate the jobs-killing nature of the legislation.
"...it will harm both the public and private sectors, stifle economic growth, prevent the creation or retention of thousands of jobs, hamper work force development and diminish the quality of life in North Carolina."
There is a significant push nationwide to simply let the cellphone companies "solve" the rural broadband problem by rolling out "little broadband" cellular data services in rural areas and proclaiming, "Job done!" This story from the Daily Yonder illustrates, unfortunately, it's not going to be that simple.
Customer service problems aside, the structural issue is that cellular wireless simply does not have now, nor will it ever have, enough bandwidth to support everything people want to do. Verizon is now having the same iPhone data/bandwidth problems that AT&T had when the latter company first rolled out the very capable iPhone four years ago. And AT&T has now moved to bandwidth-limited contracts because the company simply can't keep up with demand. Wireless broadband is very important in rural areas as a bridge technology to get homes and businesses off dial-up and onto something better. But like other "little broadband" technologies like DSL and cable modem services, WiFi/WiMax/cellular wireless networks can't do it all. Wireless networks are needed for mobile access, and fiber is needed for jobs and economic development.
When an FCC Commissioner takes the time to tell your state that what your legislators are doing is foolish, your state has a problem.
FCC Commissioner Clyburn had this to say yesterday:
“Not long after the National Broadband Plan was issued, I had the privilege to visit North Carolina and speak about the goals in the Plan, and the importance of our nation using every available tool to address the broadband divide. I believe now, as I did then, that no American citizen or community should be left behind in the digital age. However, I remain concerned that when cities and local governments are prohibited from investing directly in their own broadband networks, citizens may be denied the opportunity to connect with their nation and improve their lives. Local economies will suffer as a result, and the communities’ ability to effectively address education, health, public safety, and other social issues will be severely hampered. Regrettably, North Carolina isn’t the only state considering such legislation. My home state of South Carolina has similar legislation pending, and the state of Arkansas is contemplating a complete ban on publicly-owned broadband facilities. I fear that preventing local governments from investing in broadband is counter-productive and will impede the nation from accomplishing the Plan’s goal of providing broadband access to every American and community anchor institution.”
The only good thing about this flurry of anti-jobs legislation is that economic developers in the states adjacent to North Carolina, South Carolina, and Arkansas must be dancing a jig.
Mountain View, CA (4/1/11)
The head of Google's Fiber Initiative, Milo Medin, announced today that all 1,100 cities that applied for Google fiber will be included in a second round of fiber buildouts by the search giant. Unlike Kansas City, which is getting Google fiber on very favorable terms, the other 1,099 cities will be required to sign a more restrictive contract with Google before the company will start constructing fiber. Among the terms in the contract:
Google indicated that the company has no intention of forcing any community to agree to accept the wide range of services and infrastructure enhancements, so it has developed a special one step process that gives each community a democratic process for choosing participation. A voter referendum would be put on the ballot at the next local election which will state, "We agree to disband our local government, including all elected and appointed officials, and replace them with Google Fiber Initiative staff: YES/NO." If the referendum is passed, then and only then will Google build fiber infrastructure in the community.
In the press conference announcing this on April 1st, Google officials conceded that the program "might not be a good fit for every community that applied."
Via Ed Dreistadt, who always keeps up with car stuff when he's not busy helping companies with their marketing, comes this hilarious story on Ford's "2nd generation" SYNC(tm) software.
The software was developed by Microsoft, which begs the question, "What could go wrong?"
From the article:
"If the pulse of one of these applications goes haywire, in order maintain system stability, we reset that application by resetting the entire software to come back to a 'known good state,' similar to how you reset your phone or computer," said Mounir Hider, a Ford product development engineer.
In other words, "haywire" is code for the Blue Screen of Death....
The display and hardware in this new "Gen 2" system attempts to manage a variety of functions at once. And while Ford builds in redundancy to handle many of the core functions – climate and audio being two – navigation tends to find itself limited to a single point of failure.
In other words, Microsoft does not know how to write real time operating systems.....something that was worked out decades ago by other companies....
"We don't use this reboot strategy loosely," said Hider. "There are certain events that will trigger these reboots. Mainly it's when things get out of sync with each other."
....in other words, the system named SYNC can't stay in sync....
Hider did tell us one little known fact: The SYNC system actually restarts every 24 hours of usage. After a day's worth of use, the system will automatically reset on its own after the ignition is turned off. This is mostly invisible to the driver, assuming they don't go back into the car and turn on the ignition during the restart procedure.
...in other words, the system is so unreliable that it has to be rebooted every single day....
There is much more at the link, including an official Ford response at the end of the article. Disclaimer: I'm a lifelong Ford owner, and am extremely happy with my highly reliable Ford Fusion--which thankfully, is not equipped with SYNC(tm).
It was an easy decision. Kansas City is an electric city, so they own the poles. So no costly and long dragged out pole surveys, no make ready and no pole attachment fees, and the ability to take fiber anywhere in the electric service area at very low cost.
I'm sure that Kansas City also offered to hang all the fiber using their electric utility crews and buckets trucks.
No mystery here....it's a smart choice.
I have always had the feeling that becoming an Amazon customer is a bit like joining the Borg: resistance is futile. But Amazon really does believe in customer service, and is particularly good at identifying trends and then developing services to meet the new market demand. Amazon is beginning a big push for their Cloud Drive service, which lets you upload files to an Amazon server and then access them from anywhere. In concept, it is no different that the file storage Apple has offered first via dotMac and now via MobileMe. But Apple has never paid much attention to MobileMe, and my own experience with MobileMe has been decidely mixed. MobileMe and Cloud Drive are both essentially virtual hard drives, and they differ from the backup services like Carbonite because backup services are not designed to provide routine access to your files. On the other hand, the backup services provide more tools to make sure everything gets backup regularly. Some people are going to use both, and some might settle for the virtual hard drive approach to save money.
As I've been writing recently, cloud services are only as good as your broadband connection. The interesting thing about cloud-based virtual hard drives is that the big companies have no real advantage over a small firm with servers closer to customers. If I was starting a business, I'd be looking at something very different from the massive data centers Apple, Amazon, and Microsoft are building. I'd be looking at putting servers and services on community broadband networks and getting my cloud services as close as possible to my customers. Why? By doing so, I can provide better services at lower cost than the big guys.