Exploring the impact of broadband and technology on our lives, our businesses, and our communities.

End user agreements give away your rights

With the release of Chrome, the new Web browser from Google, a side story has developed, as it appears that the End User License Agreement (EULA) for Chrome gives Google an irrevocable right to use any content you might post using the Chrome browser. As it turns out, the legal language in the Chrome EULA is cut and pasted from Google's other EULAs, including the Google services like their word processor and spreadsheet.

So anything you write using the Google word processor, Google immediately has a license to use, in perpetuity. That would include novels, short stories, business plans, school reports, news stories, blog postings, podcasts, videos--everything becomes the property of Google. It's a nonexclusive license, meaning you can still do whatever you like with it, but if you write the great American novel with the Google word processor, they can print it and sell it in direct competition with you. They can make a copy of your company business plans and sell it on the Web to competitors.

There is still no such thing as a free lunch.

Update: Google has amended the Chrome EULA to remove the clause that gives them the rights to content. But the problem still remains with other Google apps and services.

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Power grid is not ready for wind

The New York Times has a story about an emerging problem with wind power: the power grid can't handle it. Putting massive new energy generation sources out in the middle of nowhere won't work if you don't have high capacity power lines that can carry the electricity to where it is needed. So one of the hidden costs of wind power (or solar, or any other new generation source) is getting the power to the right place at the right time.

On a smaller scale, home-based electric generation projects (e.g. Vehicle To Grid (V2G), roof-mounted solar panels, etc.) are already looking at this problem. Design Nine is part of a team led by VPT Energy Systems that will be studying how to develop components and overall system designs for integrated energy systems that include plug-connected vehicles and distributed energy resources (supported by the Energy Department’s Sandia National Laboratories). Part of the solution, both on the small scale of home-based energy sources and on the large scale energy sources like wind farms and solar panel farms, is to have a robust and reliable broadband network that allows dynamic and interactive control of both electric loads and electric generation facilities.

Communities that begin addressing broadband and electric power as two parts of the same basic infrastructure challenge have a powerful economic development advantage, with the side benefit of potentially evolving quickly into a "green" community with renewable energy sources that help keep energy costs lower.

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Air travel becoming an expensive luxury

This brief report discusses the fact that airlines are dropping nonstop flights even to and from major cities like New York. For business, this is devastating, as the increased cost of tickets can, to some extent, be moderated via other cost-cutting measures. But sending business people on trips that take all day instead of three or four hours is devastating, because you can't recover the lost time spent traveling.

Like it or not, business videoconferencing is going to become much more important more quickly, and bandwidth (or the lack of it) will determine how much it is used in any particular community or business area.

Video link to the elderly parents

This Slashdot article quickly gets into a down in the dirt technical discussion, but the question about full time video to elderly parents is an indication of what is coming. If you browse through the comments, what you quickly realize is that people are already doing this routinely. What is missing is high quality "like you are there" connectivity. Some companies like Accenture are already experimenting with full time HD video links for exactly this application, and telehealth and telemedicine uses of the same equipment are not far behind. We just need networks capable of providing the bandwidth.

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Chrysler debuts in-car Internet

Using EVDO cellular data technology, you will be able to buy a Chrysler with built-in Internet access. The pricey feature includes everything you need to plug in a laptop and surf the 'net while traveling down the highway. You will have to have a cell tower within range, but the Chrysler option and what is likely to be many more competing systems, including after market add-ons, is likely to be popular with anyone who drives a lot. This approach is already used heavily by police and sheriff's departments so that patrol cars can have some Internet access over wide areas.

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Power and broadband drive economic development

In a series of broadband planning meetings earlier this week, I heard about several companies that were seriously considering moving their operations to another city if the local electric power infrastructure was not improved. The firms said they were experiencing multiple outages per month that often lasted an hour or more.

It is not just "old" manufacturing businesses that are vulnerable to electric power interruptions. Any firm that uses IT to manage their business (i.e. almost all businesses) can be affected by power outages, and sudden power outages can not only stop business and manufacturing processes, but can also stop ecommerce as well, if the servers taking orders are offline because of power interruptions.

Economic developers: When was the last time you asked your businesses about the reliability of their electric service? Do you want to lose a relocation prospect because of lack of quality electric power?

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College students and distance learning

A radio report this morning indicated that for the first time, more than half of college students are living at home. The high cost of college is causing a spike in enrollments at local two and four year schools, where the students can commute and avoid the high cost of room and board. In a recent conversation with folks at the University of Memphis, they indicated a 20% jump in enrollment for online classes.

The increase in the cost of commuting--to school, not just to work--will continue to change the way people acquire a college degree. We will see many more people supplement traditional classroom instruction with online attendance, and others will forgo the traditional four year program entirely.

Halifax County, Virginia public schools have an innovative program that allows high school students to graduate twelfth grade with two full years of college credit, and Halifax students are leaving their senior year in high school and enrolling at prestigious schools like William and Mary, UVa, and Virginia Tech--as Juniors! This gets more people into the workforce more quickly, and cuts the cost of a four year education in half. The Halifax K12 school system may well be the best school system in the country--in addition to this innovative college credit program, it has state of the art programs to teach video production, and is the only school in the country with Academy programs from elementary school all the way through 12th grade.

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9% of workforce already working from home

A new study out from Forrester says 9% of the workforce is already working from home for their employer, and another 22.8 million are running their own businesses out of their home. This adds up to a major demographic that is turning neighborhoods into business districts.

The report also highlights what Design Nine has been telling communities for a long time--you have to have business class broadband services in residential areas or you are choking off economic development. A major reason for communities to get involved in broadband infrastructure is to ensure the community can compete economically. If people can't work from home in your town, businesses and workers are going to go elsewhere. In other words, do you want to lose 10% to 20% of the jobs in your community because of a lack of broadband in neighborhoods?

Did quality of life win Volkswagen to Chattanooga?

According to Suzanne Morse, a long term commitment to quality of life issues in Chattanooga won the city a coveted Volkswagen manufacturing plant, which is estimated to be worth up to $1 billion in investment for the area.

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Is cloud computing just the latest buzz phrase?

"Cloud computing" has replaced "Web 2.0" and "social networking" as the latest buzz phrase. IT folks love buzz phrases, and the IT landscape is littered with them. Whatever happened to "client-server," "relational databases," "artificial intelligence," and "fifth generation?" All of those buzz phrases were based on solid and useful technical advances that were grossly oversold as the answer to everyone's problems.

Cloud computing is just the latest, and beware of vendors and IT staff claiming a modest 15% increase in the IT budget to develop a "cloud computing platform" will fix all current and future woes. Or beware of "free" online services that tout cloud computing. Over the past five or six years, as more and more people and businesses have acquired broadband connections to the Internet, it has become more practical to store data of all kinds (documents, email, etc.) remotely and use a desktop application or Web app to access that data. Google Apps is a perfect example, as well as more common services like Gmail and Hotmail.

In many cases, storing data in a "cloud" somewhere on the network improves accessibility, reduces costs, or both. But there are two problems. If you are relying solely on a third party to store your data, you may lose it, as did customers of The Linkup, who just discovered that the company lost large portions of paid customer data. Some customers apparently did not have backups.

Social networking sites also store data in a cloud, and a recent lawsuit over data stored by LinkedIn, a popular business networking service, illustrates similar difficulties. The legal problem arose when an employee left a company in the UK and started a rival firm, using contacts built up during his previous employment and stored online at the LinkedIn service. The employee was sued and the courts forced him to turn over the information; the courts agreed that the contacts represented confidential company data. But it was stored online by a third party and the account was in the name of the employee. And apparently the firm encouraged employees to use LinkedIn to manage contacts.

So beware of cloud computing; technically, it can be used to solve all sorts of datasharing problems, but like any new technology, it can introduce new policy and management issues.

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