Exploring the impact of broadband and technology on our lives, our businesses, and our communities.
I finally signed up for Netflix, largely because the local Blockbuster has fewer and fewer movies these days. And I'm not the only one that has noticed that the video store chain seems ill. Despite the fact that Blockbuster claims it does not have late fees, the company continues to annoy customers by simply billing your credit card for the full retail value of a late movie. A recent $90 credit card charge for a stack of movies that I did not get back to the store on time was the last straw. Once you return the movies, they credit the charge back, after deducting a "handling fee." So technically, Blockbuster does not have "late" fees, but they have fees aplenty anyway.
Everyone I talk to seems quite content to watch much if not most of their in-home entertainment (TV shoes and movies) via the Internet, rather than via cable or satellite. The other phenomenon I notice is that even as there is a continued trend toward buying big, flat panel HD TVs, more and more people are reporting that they are watching "TV" on their laptop, mainly because it's so darned easy. Nearly all of the interesting TV is available via the Internet, any time you want to watch, so why even bother with the old-fashioned TV thingy in the basement?
The telephone and cable companies have a bright future only if they realize they can't be both monopoly content providers AND monopoly transport providers. There are simply too many new content and service offerings out there, and no one company can provide the quality and breadth businesses and residents are going to demand in the next several years. Only open access, open service networks like The Wired Road will be able to meet the community and economic development needs of regions. And open access can be done easily by the existing incumbent telephone and cable companies, and they would make more money than they are now. But they are resistant to change--which begs the question: Will they change before they go broke? And if your local cable company goes broke, what is your community's Plan B for offering telecom services?
In a break with the past, Benjamin Media's Digital City Expo is going online. The entire two day conference will be conducted via the Web, using webinars, chat, and live two way audio to put speakers and the audience in direct contact. It is a bold and interesting experiment, and potentially will give a much broader audience access to the conference and the information provided by presenters. Digital City Expo is the only broadband conference that focuses exclusively on community and municipal broadband, and with many new projects coming online, this year should bring a lot of good information to the conference Design Nine is a sponsor, and we will have a session on the economic development benefits of looking at broadband and energy as a way of attracting and retaining businesses.
Broadband Reports says that two states, Pennsylvania and North Carolina, are considering legislation to make it more difficult for communities and regions to invest in broadband infrastructure. As usual, the legislators sponsoring such bills seem to be saying, incorrectly, that such efforts are "anti-competitive." Oddly enough, they are right in the wrong way. It is not community broadband efforts that are anti-competitive, it is the legislation--which simply seeks to make it impossible for any other entity to compete with the incumbent provider. Good for the incumbent, but bad for any other other private sector firm that wants to lease public telecom infrastructure to deliver services.
It is entirely possible to create good, financially strong public/private partnerships that actually create private sector business opportunities, and it is already being done:
Want help getting your community started? Call Design Nine or drop us a note.
Skype is now available for the iPhone. Sound quality for iPhone to iPhone connections on WiFi networks is excellent, and if you leave the Skype app running (in the foreground) you can turn the phone off and still get calls. However, if Skype is not the main app, you cannot receive calls, so there are still some limitations on the usefulness of it on the iPhone. But all that is set to change in June or July, when Apple releases the next major software upgrade for the iPhone, which is supposed to include "presence," or the ability of applications like Skype to sit in the background and still run--in the case of Skype, you could be browsing the Web or sending email and still receive incoming Skype calls.
Skype support for the iPhone is a big deal. There have been some helper apps that allowed Skype calls or used another third party VoIP service, but having your Skype phone book and preferences on the iPhone is very convenient, and at least gives you the ability to make phone calls via the Internet even when not in range of an AT&T cell tower.
When the software upgrade is released this summer and presence is fully supported, it will help sell more iPhones without a cell provider service contract. For some people, just having VoIP on the iPhone will be enough.
The Kindle (version 2) is getting rave reviews, and Amazon has released a version for the iPhone. It suggests that we may be seeing the beginning of the end of the era of the book. Unlike music, videos, and newspapers, I don't think books will disappear entirely. Think of art and architecture books, how to books with lots of pictures and illustrations, certain kinds of specialty topic books.... but the Kindle hints that printing books on paper is about to become much less common.
The Internet is a transport system that is making many other information transport systems obsolete. First it was music; vinyl records and CDs are not about the music itself, they are simply a transport system to get the music to the buyer. Video stores are on the way out, as Netflix and Blockbuster, by using the Internet, are making the video cassette and DVD transport system obsolete. Newspapers are beginning to collapse, as the news-PAPER is just a transport system for reporting the news itself. The news and journalism business, like the music and movie business, will survive and even prosper, but the underlying business models are collapsing because we don't need four different transport systems: one for music, one for movies, one for news, and one for books. And let's not forget the phone and TV transport systems; we don't need those either. So there is a total of six separate transport systems we no longer need. The 'net handles all of those quite nicely.
And that's why every home and every business needs a high performance broadband connection; without it, you might as well be living in 1400--before books, before newspapers, before any information distribution systems existed.
Now, here's one more question. If every source of information is delivered efficiently over a single network, who should be in charge of that network? Do you want a private corporation, which answers only to its stockholders, do decide what information your community can access, or should the community or region have some control? We're not talking about doing away with private sector providers--we need and want them to continue providing the services they already offer--telephone, video, news, etc. We're talking about managing the underlying transport system differently. What if all the roads in your region were owned by s single out of state firm? Would that firm always be able to act in the best interests of your community? Again, the private sector is critically important to the long term health of communities, but we need to manage the information transport system differently.
iPhone users are speculating that the ability to "tether" their phones to their laptops to share the iPhone data connection may be coming in June as part of an iPhone software update. This would be a boon when traveling, as it is tough to do much work that involves writing on the iPhone (or any phone) itself. Even with the now widespread availability of free/fee WiFi hotspots, there are still lots of times when having a data connection on the laptop would be very useful.
Right now, AT&T users can buy one of those little USB wireless modems for laptop connectivity via the cellular network, but it requires a second $30/month data plan. I'd pay extra for iPhone tethering support, but another $30/month is not worth it for how much I would typically use it in a month. I just don't need to be connected all the time, and if I have to wait an hour, it's usually not a big deal.
There have been two things that have probably been holding back the release of this feature. First, the AT&T 3G network has had limited capacity; adding a bunch of people with laptops connected for long periods of time would only make things worse. AT&T has been adding capacity, and if tethering is released, it must mean that AT&T is more confident that its 3G network can handle the load. Second, having your iPhone act as a wireless modem will eat up phone battery life, although you can charge your phone from your laptop. In any case, if this is released, it will make the iPhone even more useful than it already is.
A new study of smartphone Web browsing shows the iPhone positively crushing the competition. The Apple iPhone accounts for 33% of all the Web browsing being done by smartphones. The nearest competitor is a Nokia phone, the N70, with a measly 7.1%. After that, it goes downhill even more rapidly, with most of the other phones in the top ten barely breaking 3%. The iPhone has a good, fast Web browser, a large readable screen, and a touch interface; the combination is unbeatable at this time.
Benedict College in Columbia, South Carolina has announced it's third Broadband in Cities and Towns conference on April 16th. The one day meeting will focus on the connection between broadband and community/economic development, and there will be a special focus on the potential for broadband stimulus funding to help smaller communities and Main Street economic renewal efforts. I'll be one of the speakers and am part of the Advisory Committee.
Remember the old days? Back when I was part of a corporate team teaching project management, we hauled in our presentations in milk crates--about a dozen of them for a five day class. We needed a van to haul them around.
In the nineties, overhead projectors were gradually replaced by the "modern" LCD projectors that initially cost many thousands of dollars, and required an oversize rolling suitcase and a strong back to lug them around.
They are now as common as dirt. Everyone has one. But after years of promising, the industry appears to be finally delivering the latest round of projector technology: the pocket projector. Which will likely spawn a lot of really bad jokes.
But I predict these will fly off the shelves, even though this one only has 640x480 resolution. These will really take off when someone is able to cram SVGA or XGA resolution into one. One thing I really like is the direct iPod interface. You could load your presentation into iPhoto as a series of PDFs, transfer it to your iPod, and then show it as a slide show. Salespeople will love these gadgets.