Community Web Portals

I recently had to do some research work and had to visit about a dozen Web community and higher ed Web sites. The higher ed sites were community colleges and small four year colleges. Uniformly, all the sites were quite bad. Basic information like street addresses and phone number were either missing or hard to find. Different parts of the sites looked different and had different navigation buttons in different locations. Many pages with the right titles lacked useful information in the body of the page.

While at the Digital Cities conference in Reston, Virginia earlier this week, I was able to get some detailed information about Vasteras, Sweden, where they have implemented the kind of open service provider communitywide broadband I advocate for communities in this country. Vasteras is a medium-sized city of about 80,000 people. In past eighteen months, they have run fiber to 7000 homes, 23,000 apartments, and 2000 businesses.

I've been getting a lot of questions lately about community Web portals. There is a lot of confusion about what they are, the benefits of having one, and how to go about setting one up and running it.