Comcast has been reprimanded by the FCC for blocking certain Internet services without telling customers and without regard for the level of use. Service providers can be as arbitrary as they like in managing their Internet access services, but they have to tell customer what they are doing. A service-based network would not need to penalize customers for doing something they enjoy, but they would probably pay more. Today's broadband model is upside down for service providers because they make the most money when a customer never turns their computer on; they make the least if the customer is on the Internet all day long. That is the exact opposite of every other business in the world, and it's why broadband is such a mess in the U.S. Fortunately, communities like Danville, Virginia are changing that model.