The iPhone has broken all customer satisfaction records, with 82% of iPhone owners saying they are "Very satisfied" with the device. This is the highest rating that any cellphone has ever received, and an indication that Apple once again has raised the bar for a market.
If you have not had a chance to try out an iPhone or an iPod touch, stop in an Apple store or an AT&T and store and play with it, especially the Web browser. Browsing the Web on cellphones, even phones with relatively large screens like the Treo, has always been an exercise in frustration. But on the iPhone or iPod touch, it is effortless to navigate and easy to read. Apple's multi-touch interface makes it simple to move around a Web page, scroll down as you read, and make the text bigger or smaller.
The iPhone is not just a better cellular phone, it is an entirely new device that, like the iPod, is going to change the entire marketplace for portable devices.