Google World Domination, Part 3

Internet discussion forums and techie news sites are filled with talk about Google's latest attempt to take over the world. The search company has launched an instant messenger service (Google Talk) that is interoperable with other common IM systems like Apple's iChat, and AOL's system.

But most of the speculation centers around the voice capabilities of the software. Like Apple's iChat, the software lets you talk to the other party, but although the text messaging works with other software, the voice service does not, even though it would have been simple to do so. Apple's iChat uses standard (SIP) protocols, as one example.

The prevailing conspiracy theory is that Google plans to kill all the other VoIP services by using the company's immense pile of cash to finance better software than anyone else can afford, and give the software away for free longer. Skype, one of the best known free/fee VoIP services, lets users talk to other Skype users for free, but charges a fee if you want to place a voice call to someone on the old phone network.

Google has bundled the new service to their GMail email service: you have to register for a Google email account in order to use Google Talk. I've written before about the problem I have with GMail, in which Google gives you a free email account but reserves the right to search, index, and classify every email you send or receive.

Google is using the Microsoft model, which is to buy its way into markets, and crushing the competition by cross-linking products (e.g Google search and Google email), and by providing only limited interoperability with other software and systems.

The biggest loser, potentially, could be Microsoft. Several years ago, Microsoft announced big plans to capture online transactions with services like .Net and Passport. Neither has performed well, and Google, as it offers more and more net-centric services rather than desktop/Windows-centric services, may capture some of Microsoft's marketshare.

But I'm not betting big on Google to win. They've already stumbled several times with new service rollouts, showing that a lot of money does not necessarily produce great marketing or services. If there is a bright side to Google's attempt at world domination, it is that at least we now have two giants battling, rather than just one. It evens the playing field a little.

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